In November, CFI hosted the first-ever FI2020 Week, a week of global conversation to advance financial inclusion. We are pleased to announce that the week was a success, including 34 partners, over 300 participating organizations, and over 700 participants in hosted conversations, and resulting in over 100 calls to action. A new Financial Inclusion 2020 e-magazine sums up the week, with a focus on event highlights, social media activity, and calls to action.
The Global Microscope 2015 assesses the regulatory ecosystem for financial inclusion by evaluating 12 indicators across a range of developing economies in East and South Asia, Eastern Europe and Central Asia, Latin America and the Caribbean, Middle East and North Africa, and Sub-Saharan Africa. This year's Microscope is the ninth edition of the study and the second that looks beyond microfinance, evaluating countries across the wider landscape of financial inclusion. Latin America and the Caribbean (LAC) and East and South Asia have the most conducive environments for financial inclusion; India, Haiti, and Egypt are among the most improved countries this year.
The FI2020 Progress Report presents our assessment of progress toward global financial inclusion through the lens of: Addressing Customer Needs, Client Protection, Credit Reporting & Data, Financial Capability, and Technology. The report provides a qualitative and interactive assessment of who is doing what, celebrating the most significant accomplishments, and highlighting the gaps that constitute the agenda for the coming years. We’ve started each topic of conversation with a scorecard between 0 and 10.
Will microfinance continue to be relevant in 2020 and beyond? Should regulators or the industry lead on client protection? Will data analytics replace traditional credit reporting systems? A new Financial inclusion 2020 e-magazine explores these three essential questions debate-style, tapping industry leaders from around the world to weigh in with their perspectives.
In a March 2014 blog post, CFI called for an investigation, to be followed by action, into the state of the information infrastructure that supports the microfinance sector. CFI subsequently conducted a study of three main microfinance information infrastructure elements. This study aimed to help microfinance stakeholders understand the business models of the information providers and allow the identification of actions that might improve the sustainability of the information infrastructure.
By the Numbers is a quantitative review of the current status of financial inclusion globally, which relies on the two Findex datasets supplemented by data from the EIU Global Microscope 2014, UN, World Development Indicators, IMF, Alliance for Financial Inclusion, and the GSMA State of the Industry.
This report examines how default unfolds and affects microfinance clients in Peru, India, and Uganda – three very different countries that represent the global diversity of microfinance. Since default is a particularly important issue for client protection, the study was launched to explore how microfinance institutions (MFIs) treat clients who are unable to repay their loans. Among its findings, the study confirms that the quality of treatment clients receive during collections depends importantly on good practices within individual financial institutions, but even more so on the local environment.
This State of Practice Report represents an important step in understanding the state of client protection practices today in India, three years after the Andhra Pradesh crisis and two years after the Smart Campaign began its deep engagement with the sector. Results in this report are drawn from the activities conducted under the project that was implemented from June 2011 to November 2013.
This tool, “Smart Saving and Lending: Member Protection in SHG Model ” is aimed at SHGs, Banks and NGOs (SHPIs) that want to incorporate good protection for SHG members. Since, the majority of SHG linkages with banks are based on Model II of the bank linkage program (Bank –Facilitating Agency –SHG Members) in this tool an attempt has been made to map the process of the SHG linkage with the bank with NGO acting as a facilitator.
The Smart Campaign conducted a study on the client protection practices of 12 microfinance institutions in Latin America and the Caribbean (LAC). This study looked at an assortment of organizations such as NGOs, banks, and credit unions in different countries, analyzing their client protection performance from the point of view of practitioners, offering recommendations to improve their client protection practices. The findings in this Study of Practices in LAC are intended to help stakeholders reflect on the current state of practice among microfinance institutions in LAC and how performance gaps can be addressed.
Financial institutions must involve employees from every operational area in the effort to achieve adequate client protection. Rather than designating client protection as a “special project” to select employees, FIs should ensure that each department has specific client protection responsibilities. This tool suggests appropriate roles for 11 of the most common areas of microfinance operations. FIs can use this tool to assign client protection responsibilities to each operational department and to understand how responsibilities are shared among operational departments